Responsible Gambling

We take the issue of responsible gambling seriously and aim to provide our players with a safe and enjoyable gaming experience. If you or someone you know has a problem with gambling, please do not hesitate to reach out for help.

Identifying Signs of Problem Gambling

  • Spending more money than you can afford to lose
  • Feeling anxious or irritable when unable to gamble
  • Using credit cards or loans to fund your betting habits
  • Neglecting responsibilities such as work, family, or finances due to gambling
  • Lying about the extent of your gambling activities

Seeking Help

If you identify with any of these signs, please seek help from one of the following organizations:

  • GamCare: The UK's leading provider of free counseling and support for problem gamblers. Phone
  • Gamblers Anonymous: A self-help group that provides a safe space to share experiences and receive support from others who understand what you are going through.
  • National Problem Gambling Clinic: A free service that offers expert treatment for adults suffering from severe gambling problems.

Self-Exclusion

If you feel that you need some time away from our casino, we offer a self-exclusion facility. This allows you to temporarily or permanently exclude yourself from playing on our website or app.

  • Temporary Self-Exclusion: Excludes you from playing on our website or app for a specified period of time (6 months, 1 year, 2 years, or 5 years)
  • Permanent Self-Exclusion: Permanently excludes you from playing on our website or app

To request self-exclusion, please contact our customer support team.

Reality Checks

We provide reality checks to help you stay in control of your gaming. These can be set up through the 'My Account' section of our website.

  • Periodic Reality Checks: Receive a reminder of how much time and money you have spent playing on our casino
  • Loss Limits: Set limits on your potential losses for each session or day

Deposit, Bet and Loss Limits

To help you manage your gaming, we offer deposit, bet, and loss limits.

  • Deposit Limit: Set a limit on the amount of money you can deposit into your account within a specified period of time
  • Bet Limit: Set a limit on the amount of money you can bet per session or day
  • Loss Limit: Set a limit on the potential losses for each session or day

To set these limits, please contact our customer support team.

Responsible Gambling Tools

We offer a range of responsible gambling tools to help you stay in control of your gaming.

  • Deposit Limit: Set a limit on the amount of money you can deposit into your account within a specified period of time
  • Bet Limit: Set a limit on the amount of money you can bet per session or day
  • Loss Limit: Set a limit on the potential losses for each session or day
  • Reality Checks: Receive periodic reminders of how much time and money you have spent playing on our casino

To access these tools, please contact our customer support team.

Problem Gambling Resources

If you are struggling with problem gambling, there are many resources available to help. Please do not hesitate to reach out for support.

  • GamCare: The UK's leading provider of free counseling and support for problem gamblers.
  • Gamblers Anonymous: A self-help group that provides a safe space to share experiences and receive support from others who understand what you are going through.
  • National Problem Gambling Clinic: A free service that offers expert treatment for adults suffering from severe gambling problems.

We Care

At Lets Jackpot Casino, we care about our players' well-being. If you have any concerns or need help with responsible gaming, please do not hesitate to contact us.